Your mission is scaling.
Let your systems catch up.

Infrastructure Lab designs trauma-informed workflows so your team stops patching chaos and starts building impact.

280+ communities • Federal consultant • Featured on the TODAY show

The Infrastructure Lab Method

We don’t believe in one-size-fits-all.

Listen
First

We sit with staff, partners, and clients to surface every friction point.

    • 92 % sentiment-accuracy score

    • 3 critical friction points surfaced in < 5 days

Clarify
Priorities

See your entire operational maze on one page.

    • Decision latency down 35 %

    • 1-page Visual Blueprint delivered on Day 14

Build
Systems

We turn bottlenecks into click-button workflows.

    • 12 core workflows automated in 30 days

    • 45 hrs admin time saved / month

    • 2.8 × grant-win rate post-build

Walk
With You

We coach your team until new habits stick.

    • 95 % process-adherence at Day 60

    • Staff capacity utilization up 30 %

    • 5 : 1 ROI inside six months

When Your Growth Outpaces
Your Systems.

You’ve got the momentum. But the infrastructure? Not so much.

The Leadership Load

Pain: Too many hats, zero headspace.
Promise: +42 % focus time unlocked in 30 days.

The Operational Bottleneck

Pain: Quick fixes = fragile ops.
Promise: 70 % error drop after our sprint.

The Fundraising Loop

Pain: Chasing dollars, not pipelines.
Promise: 2.8 × grant-win rate post-build.

Sound familiar?
Book a Call →

Choose your formula.

Clarity
Mapping

  • We examine your organization’s core mission, goals, and pain points. Through guided discovery sessions, we co-map your challenges and identify where clarity can unlock momentum.

  • Teams in a fog. If you’re unsure what’s not working or what’s missing, this module quickly brings focus.

  • A clear, visual roadmap of your top needs, aligned opportunities, and next-step recommendations. Think of it as your North Star doc.

+42 % Stakeholder-Alignment Score in 10 Days

Systems
+ SOPs

  • Together, we audit your workflows, tech tools, and ops rituals. We then create or refine the SOPs, systems, and automations that make your mission move more smoothly.

  • Orgs are growing fast or stretched thin. This module builds operational confidence and capacity if things fall through the cracks.

  • A custom SOP library or system map you can actually use, not a dusty PDF. Plus, practical tools you can plug in right away.

-70 % Error Rate
45 hrs Admin Saved/Mo

Internal Communications

  • We examine how your team connects, from meetings to messaging, and identify where things get lost in translation. Then we co-design better comms rhythms and practices.

  • Teams experiencing silos, misunderstandings, or burnout from poor internal comms.

  • Meeting structures, Slack/email guidelines, and tools to strengthen collaboration, clarity, and team culture.

-28 % Email Volume
-30 % Meeting Time

Sustainability
Check-In

  • We assess your team’s current workload, boundaries, and culture of rest and accountability. Together, we name what’s sustainable and what’s not.

  • Organizations on the verge of burnout or unsure how to scale without losing soul.

  • A snapshot of your team’s capacity health and tangible steps to protect your people while growing your impact.

-32 % Burnout Risk
+40 % Forecast Accuracy

Real-World Wins

70 %

Error reduction

across 2024 clients

45 hrs

Admin time saved

every month (avg)

2.8 ×

Grant-win rate

post-Lab build

Ready for systems that grow with you?

You shouldn’t have to duct-tape your mission together. Let’s build innovative, trauma-informed systems that free up your time — and bring your team back into alignment.

Only 4 client slots left this quarter.

Grab the 2-Page Roadmap.

Start with a Free Resource

If you’re navigating crisis recovery or community planning and wondering where to begin, this starter kit is for you. The Community Healing Starter Toolkit is a simple, trauma-informed guide designed to help nonprofits, community leaders, and local agencies organize care, stabilize efforts, and build healing systems after tragedy.

You’ll get tips, coordination tools, and a flexible framework you can adapt for your team.